Return Policy
At iCleaningo, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, please review our Return Policy below:
Returns:
You may return unused and undamaged items within 30 days of purchase for a full refund or exchange. To initiate a return, please contact our customer service team at [support@icleaningo.com ] with your order number and the reason for the return.
Refunds:
Refunds will be issued to the original payment method used for the purchase. Please allow 5 business days for the refund to reflect in your account.
Exchanges:
If you'd like to exchange your item for a different size or color, please contact us to arrange the exchange. We'll provide instructions on how to return the original item.
Shipping Costs:
Shipping costs for returns or exchanges are the responsibility of the customer unless the return is due to a defect or an error on our part.